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HomeMy WebLinkAbout2007 Sep-Oct - Notes, Photos, Letters Re: Complaint � . ,a_am �._� _.�.._____� ;�, �S�P 1 7 2QQ7 Charles IvI. Anthony 257 Georgetown Dr. , �4 ff�,s -� � L g�.�-�-�- � Glastonbury, CT 06033 � ��`�"'�` September i0, 2007 , American Host Motel Management/Owner 59 Route 28 West Yarmouth, MA 02673 Motel Management: I am writing to express deep disappointment in a recent stay and overall concern for the conditions guests are subjected to at your establishment. ' My fiance and I arrived for a one-night stay July 14. We checked in and found the following: • A terrible stench of stale smoke in what was supposed to be a non-smoking room. • Dirty linens. There were brown spots and a thick yellow substance smeared on the sheets and pillow cases. , • Roaches. There was a live roach in the bath tub. Also,there was a dead roach on the wall behind the bed. • Some sort of sticky substance—soda or beer, perhaps—spilled all over the wall. It clearly had never been wiped up. • Trash strewn all over the grassy area where dogs were to be walked. These are only the most glaring messes and health concerns. The overall condition, smell and appearance of the room and facility were disgraceful, and you should be made to improve and sanitize your establishment. Sincerely, . i � l�� �'l7����"�- I � ^ � t_ � p �-c �.. U ti-�^ (, �,-t(� / a. �� Charles M. Anthony ,� ', Glastonbury, CT �-��� � ��-t U� �'�' y � �� � �'� c' C-e � �� ��/�� � � C� /-r- s���� � s w��y 1/���� - � S���ls , c rY�. -�°-� 1���� -- CC: Thomas�. McKean,' , � . ; . Director, Hyannis Board ofHealth' ' : , /MPORTANl MESSAGE '� For Day�,ae 9�/l� � 7 A.M , Time _.s =�l'D �1pt. 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F _ _ : _ _ � _ _ __ _ __ ___ - -_ _ _ _ -- _ _ _ __� � }r �.t. ...� C l� c.v�� '^ 'i. _ _ _ __ _ _ _ __ _.._ . _ �-�, � , i�- - S-c ✓ � � ' �� �' _ . _, _ fr�-,�,- _ � /�-J-�-��c� f�r � �c�.� S N�'`-' `�C��Il,5 �J�-' t v�� _ __ _ ___ __ _ __ _ __� _ _ _ __ _ _ _ __ __. �''�.._� /_ `r- �`.S (�� _ _ _ _ __ - _ _ _ . _ _- -.___ �-��_ -- _ ____._- _.__ --._ ___._______ _ _ ___ _. _ ` ____------_ ___ _ _ _ .. .. _ // I �. ...._. ..__I- C C._� �1 / l ���`� �✓�J ��/ v � (w'C �i . .. ._ . /V .._ ._...___.f. -.__ . .. ... ._.. ._ .. . ._ _. _ . __... . __ ___ .._ .... � � L! S y"�'��i�C L �e�t S�-,v�lr � � �iv� �'w��-� d?a� ' _ . � � � ' ___ _.__._ _ __ _ ----__ _. . � - � � � �.3 (Z + ( �a G„�--s . S�G, ''� �`�t �z�� T l-. _ /� t _ __ _ __ _ ._- __ __ __ __ _._ . _ _ __ _ _ _ _ t �' `�l _ _ 3 ��s____ _ l�3 '� ' _ _ -______�_ ,��_ t,..--��-_�--�.��� _ _ --�G� - __ _ _ _ . f ;• . _ ..__ _--_ ___. _ __ ] n _ _ -- — --- --_ _ __ ___ _ _ ___. _ _ �- l r�cl�� � � � �-'� �� ,.�ti.ru.t_t �V� W�. u�- -- - -- _ .-- - -- - � ��� _ ,,(�_r'� G✓i cL o-�,u�� _ � __._ r, __ _ __ __ ___ ___ _ _ _ _ _ _ __ __ _ __ ._ __ _ - - ___ _ _ _- __ _ _ _ _ _ _ _ __ _ _ _ __ _ __._. _. _ ___ _ _ __ _ __ _ _ _ __ _ __ _ _ _ ___ _.__ ___ __. ____. _ __ _. ___ _ _ _ _ _ _ __ _ __ _ _ _ _ _ .___ _ _ _ __ _ __ __ _ _ _ _ _ _ _ _ _ _ _ __ _ � � p . sq�/�'1��CGh �� � Memo Complaint Received on Tuesday September 18, 2007 at 3:40 p.m., about a woman staying at the American Host Motel Room# 156. The woman named Doralyn Rix claimed that at 10:45 a.m. on September 18, 2007 the ceiling, and divider in the bathroom filled up with water and fell on her head. She went to Cape Cod Hospital with head injuries. Emergency room notes enclosed in the file. On Wednesday September 19, 2007 at 11:30 a.m. Bruce Murphy, Andy Arnault Building Inspector, and Philip Renaud Inspected room# 156 at the motel. There were new tiles put up when we got there. The side insulation in the ceiling was dry, and some insulation in the middle part was missing. There were some tiles that were water stained that need to be replaced. A mold spot over the bathroom window needs to be cleaned. - - T-� , ..... . .�.. � >. �/� �� . ��®: . d� .. � �� \�\. ^�� � \K / � `^ �. &� � f/ � �� `�. P . � :z } � ` ~ � 2 \� � !� , . \� � < E i� � � �>\�� 33� >\ 2 [\�� � \ ; u2�:v:�.���. � � �z�\ 7�\'f: :�� ��{}. �.. 2ƒ . - , �\� \\� � . \ / y y A . .. .���/ � .�� . . �..�x . � \\ : .(�� T.� .. .. . \: � � � � � \. /.\ \�� � . .. I t ; T R'�-�-� ,-'""~--3 � Q'"✓�`� �J � ,.�,_ _, _ � ���L���E]E$� o�T _ --�=:;;;i ; �� �EIGAI�ID LL�' Tov��.v,�� ,1 .., � -..,,.�' , ... ATTORNEYS AT LAW 250 BARNSTABLE ROAD HYANNIS,MASSACHUSETTS 02601 � BOSTON OFFICE: TEL.(508)775-9099 FAX(508)778-6001 NEW BEDFORD OFFICE: , 197 PORTLAND ST.-St6 FLOOR 800 PURCHASE ST.-3rd FLOOR BOSTON,MA 02114 CapelnjuryLaw com NEW BEDFORD,MA 02740 TEL.(617)227-5066 TEL.(508)961-2266 , ( i October 2, 2007 Yarmouth Town Hall � 1146 Route 28 South Yarmouth, MA 02664 Attn: Board of Health Department � . __ _ _ _ _ i Re: American Host Motor Lodge � Our Client: Doralyn Rix i Date of Loss: September 18,2007 � i Dear Sir/Madam: i f Request is hereby made for a copy of any and all inspection reports you have for the American Host Motor Lodge in West Yarmouth from September 18,2007 to present. Kindly forward a copy of the , report to our office at your earliest convenience. This concerns a ceiling that fell on our client. ' _ j Thank you in advance for your anticipated cooperation and attention to this matter. If you have any questions regarding the above,please do not hesitate to give me a call. f � � Very truly yours, � GOLDBERG & WEIGAND, LLP � i Joseph P. Glynn, Claim Specialist ; JPG/mms � ; I i (