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HomeMy WebLinkAbout2005 Jun 15 - Cape Cod Times ArticleKEVIN MINGORA/Cape Cod Times Yarmouth Condominiums on Route 28 is shuttered for the summer, reportedly because the money is lacking for repairs and operating expenses. � o n o W N 0 r= Lim _ r- 4 1 — W C3 _ Vacationers blindsided by loss of summer refteat ■ Frustrated time-share owners search for answers behind sudden condominium closure. By MARC PARRY STAFF WRITER SOUTH YARMOUTH — Hundreds of people who may have looked forward to their annual Cape vacation are out of luck because the failing time-share resort in which they own a stake isn't opening this year. And the people who call the shots atYar- mouth Condominiums, a 24-unit converted motel on Route 28, have apparently van- ished. After repeated, unsuccessful attempts to contact management by phone and e- mail, two time-share owners have lodged complaints with the Consumer Assistance Council, a Hyannis agency affiliated with the state attorney general's office that tries to mediate consumer complaints. "It was just a relaxing end to the summer, that's why I'm so upset," said owner Brian Glynn, a federal employee from Delaware who filed one complaint."We owned there. We've used it for so long. And now they Please see TIMESHARE IA-16 "This was a situation that had just gotten completely out of hand." CLIFF HAGBERG, Presi�egt of IVS Realty I Al ■ Cape Cod Times WEDNESDAY, JUNE 15, 2005 Time shares, Owners out of luck this summer continued from A-1 just dropped out of sight." The brown -shingled South Yarmouth resort, located diago- nally across from Pirate's Cove miniature golf course, converted to time shares in 1986, accord- ing to town records. It's one of at least a doz- en motels in town that have switched to time shares or condominiums, said Yarmouth Board of Appeals secretary Rhonda LaFrance. Some 960 people own weeks at the resort, according to a real estate broker familiar with the property. The elected board of trustees is its governing body. Glynn, 41, said he paid about $2,500 for his week, a purchase recorded at the Barnstable County Registry of Deeds. His yearly maintenance bill is about $350. "It's real property," Paul Schrader, executive director of the Consumer Assistance Council, said about time shares. "You own it." Schrader said he is not allowed to say whether the council is investigating the case. Though just two people have filed com- plaints about the resort, confu- sion surrounding the property appears to be broader. A message on the resort's Web site probably doesn't help: "It's time to start planning V A- C-A-T-I-O-N! Although winter is here on Cape Cod, it's not too soon to plan your vacation in 2005 at the Yarmouth Condo- miniums." Yarmouth Area Chamber of Commerce employees have fielded calls from about 10 peo- ple over the past month who couldn't reach the time share's management. Yarmouth Condo- miniums is a chamber member. Chamber staffers have tried to get a handle on the situation - by telephone, by fax, and by going down to the condomini- ums. Every attempt has failed. "Every time I go by there, I look and I don't see any sign of life," said one chamber employ- ee who didn't want his name published. So what's going on? The resort didn't openbecause it lacked enough money to meet its operating budget and fix the roof, according to a February letter to time-share owners from George Anderson, identified as the chairman of the board of trustees. The board will consider "closure and sale, liquidation of assets and the dispersal of whatever funds remain after this process is finished among the owners in good standing," said the letter, obtained by the Cape Cod Times. The letter said that the manager resigned effective Feb. 27. After that letter came in the mail, owner Debbie Tbllo, 46, said she left about three phone messages at the resort. 71illo, a waitress from North Providence, R.I., never got a response. The recorded message says only that the resort will be closed in 2005. It gives an e- mail address for any questions. Glynn, who never got a letter from Anderson, sent repeat- ed a -mails to that address. He received no reply. He kept trying. He called town hall inYarmouth, where he was told that Anderson, of Hyde Park, was the resort's contact person. He called information and got Anderson's number. It was disconnected. "You can't get in touch with them," said 11illo, who filed the other complaint."I want to know why they're closing. What's going on?" The 'limes has also failed to reach management. On Mon- day, the office was locked and the pool was empty. A phone message left at the office was not returned. Nei- ther was an e-mail. Neither was a message left for former manager Brian Benevides, who, town health department records show, applied in January for the resort's 2005 motel and pool licenses. The number listed for Anderson, as Glynn found, has been disconnected. So what are the odds the own- ers will recoup what they paid for their shares? "I think they'll receive some- thing," said Cliff Hagberg, pres- ident of IVS Realty in Hyannis, the oldest and largest time- share resale company in New England. "They're not going to receive anywhere near what they paid for it." The board of trustees approached IVS Realty to help revive the resort, Hagberg said. Its problem, he was told, were too many owners failing to pay their maintenance bills. The resort took back owner- ship of delinquents' weeks, he said. But to attract new buyers - and keep the resort viable as a time share - he estimated it would need to invest as much as $250,000 for renovations. Selling the property as a motel could be difficult, he said. It lacks a rental history, so there aren't any figures to show a prospective buyer how much income it would likely generate. It wouldn't be unprecedented, though. The Captain Gladcliff, another Route 28 property, had a near -identical history to Yar- mouth Condominiums. It was first a motel, then converted to time shares in the mid-1980s. It was resold as a motel. That was the only other time- share closure Hagberg remem- bered seeing in 20 years. "This is a very unusual situation," Hagberg said of the Yarmouth Condominiums. "Usually before it gets to this point, the board of trustees contacts somebody like me to help them.... This was a situation that had just gotten completely out of hand." Marc Parry can be reached at mparry@capecodonline.com